Privacy Policy

Information we collect

We may collect information you choose to provide, such as your name, email address, organization, and details included when you contact us about a chemistry case. We also collect limited website usage data through analytics tools to understand site performance and engagement.

How we use information

• To respond to inquiries and evaluate whether DigitalFlask™ may be relevant to your case.
• To operate, secure, and improve the website.
• To understand aggregate website usage and marketing performance.
• To comply with legal, security, and contractual obligations.

Analytics and third-party services

We use Firebase/Google analytics services to measure website interactions. These services may process technical information such as device, browser, approximate location, page path, and interaction events according to their own policies.

Confidential chemistry information

Please do not send confidential structures, proprietary process details, or sensitive business information through the website unless a suitable confidentiality agreement is in place. If you need to discuss a confidential case, contact us first so we can agree on the appropriate process.

Sharing and retention

We do not sell personal information. We may share information with service providers that help us operate the website, communicate with you, or provide professional services. We retain information only as long as reasonably needed for the purposes described here, unless a longer period is required by law or contract.

Your choices

You may request access, correction, or deletion of personal information by contacting us. Browser settings and privacy tools may also allow you to limit cookies or analytics tracking.

Contact

For privacy questions, contact us at contact@hexalence.com. Our mailing address is P1-3000, boul. de l'Université, Sherbrooke, J1K 0A5 (Québec), Canada.